Shipping policy

When Will My Order Be Shipped 

Orders are processed and Shipped Monday-Friday (excluded holidays). We ship orders within 2-4 business days based off order volume. 

Orders placed after the cutoff time are processed and shipped within the next few business days.

Orders are not delivered on Sunday’s or Holidays

Where is my order confirmation ?

You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation, please check your spam folder. If you have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. Please Contact Our Instagram @shakenheartsclo with proof of purchase.

Are you filling out your shipping address correctly ?

Please be thorough when filling out your shipping address to avoid any mistakes. For example, always include unit or apartment # whenever applicable. Also, be sure to separate addresses between "Address Line 1" & "Address Line 2". See below:

First Name | Last Name

Company (optional)

Address

Apartment, suite, etc. (optional)

 

This Is Our Only Website 

This is Our Only Website! @shakenheartsclo is our only Instagram Page. Please Do Not Fall For Fake Websites Or Accounts. If You Do That's On You.